Privacy & Security

Hbaji77 Privacy Policy — How Your Information Is Kept Secure

Hbaji77 treats your personal information with the utmost respect. Everything about why your data is collected, how it is used, and how it is kept safe is explained here, openly and transparently.

Last Updated: 1 January 2026
About This Policy

By creating an account or using any service on hbaji77, you agree to this Privacy Policy. This policy applies to our website, mobile app, and all associated services.

1. Introduction & Scope

Hbaji77 (referred to herein as "we" or "the Platform") places the highest importance on user privacy. This Privacy Policy explains what information hbaji77 collects, how that information is used, who it may be shared with, and what rights you hold over your own data.

This policy applies to hbaji77's website (hbaji77.click), mobile app, live chat service, and all other associated digital platforms. It takes effect from the moment you begin using any hbaji77 service.

We believe data protection is not just a legal obligation — it is an ethical responsibility to our users. At hbaji77, every member's personal information is a trust placed in our hands, and safeguarding that trust is part of what we do every day.

Not applicable to users under 18

All hbaji77 services are strictly for individuals aged 18 and above. Should we become aware of any data belonging to a minor, it will be deleted immediately.

2. What Information We Collect

Hbaji77 only collects information that is genuinely necessary to provide its services. Collecting data beyond what is needed goes against our policy.

Information Collected at Registration

  • Full Name & Date of Birth
  • Mobile Number & Email Address
  • District & Division of Residence (Optional)
  • Preferred language and currency (for compatibility with bKash/Nagad accounts)

Information Collected During KYC Verification

  • National ID (NID) Number & Photo
  • Passport (where applicable)
  • Selfie Photo (for identity verification)

Automatically Collected Information

Data Type Why It Is Collected
IP Address Account Security & Fraud Prevention
Device Type & OS Rendering the correct interface and resolving bugs
Browser Information Ensuring Compatibility
Login Time & Session Duration Responsible Gaming Monitoring
Gaming History & Betting Patterns Personalized Experience & Security
Transaction History Financial Security & Reporting

3. How We Use Your Information

Hbaji77 uses collected data only for specific, legitimate purposes. Each use case is clearly outlined below.

1

Account Management: Your information is used to handle registration, verify logins, reset passwords, and maintain account security.

2

Financial Transactions: To process deposits and withdrawals, verify payment methods, and maintain transaction history.

3

Customer Support: For issue resolution, complaint handling, and effective communication with the support team.

4

Fraud Prevention: To detect multiple accounts, monitor suspicious transactions, and prevent bonus abuse.

5

Personalized Experience: To recommend games you'll enjoy and to show you relevant bonuses and promotions.

6

Responsible Gaming: To analyze gaming patterns, identify potential issues early, and provide support where needed.

7

Legal Obligation: To maintain records required for compliance with applicable laws and regulations.

Marketing Communications

Hbaji77 may send promotional messages via email or SMS. You can opt out of these at any time from your account settings — your core services will continue unaffected.

4. Data Sharing Policy

Hbaji77 does not sell your personal data to third parties. However, in certain specific circumstances, data may be shared in order to provide our services.

When Your Data May Be Shared

  • Payment Processor: Necessary data is shared with payment providers such as bKash, Nagad, and Rocket to process transactions. These providers maintain their own independent data protection policies.
  • Game Provider: Minimal data (session ID, balance) is shared with providers such as Evolution Gaming, Pragmatic Play, or Jili solely to manage game sessions.
  • Law Enforcement: Data may be disclosed when we are legally required to do so by a valid court order or a request from a government authority.
  • Audit & Compliance: Information required for compliance verification by independent auditors or regulatory authorities.
What Never Happens

Hbaji77 never sells your information to advertising companies, data brokers, or any other third party. This is an absolute, non-negotiable policy.

5. Data Security Measures

Hbaji77 uses industry-leading technology to protect your information. Our key security layers are outlined below.

TLS 1.3 Encryption
All data exchanged between your browser and our servers is protected with the highest level of encryption available.
AES-256 Database Encryption
All data stored on our servers is protected with AES-256 encryption. Passwords are stored using bcrypt hashing — no one can view them directly.
24/7 Security Monitoring
Our automated systems continuously monitor for unusual activity and instantly block any suspicious access attempts.
Two-Factor Authentication (2FA)
Add an extra layer of security to your account via SMS OTP or an Authenticator App.
Secure Data Centers
Data is stored in ISO 27001-certified data centers. Regular offsite backups are maintained.
Staff Training & Access Control
Only authorized staff can access your data. Every access is logged and reviewed on a regular basis.

6. Cookies & Tracking Technologies

Hbaji77 uses cookies and similar technologies to keep the website and app running properly. Cookies are small text files stored on your browser or device.

Most browsers offer built-in cookie controls. However, disabling essential cookies may cause some or all site features to stop working.

7. Data Retention Period

Hbaji77 does not retain data beyond what is necessary. Each category of data has its own defined retention period.

Data Type Retention Period
Core Account Information (Name, Contact Details) For the duration of active account + 5 years after closure
KYC Documents 5 Years after account closure (as required by law)
Transaction History 7 Years (for financial auditing purposes)
Gaming History 3 Years
Login & Session Logs 12 Months
Support Chat History 2 Years
Analytics & Cookie Data 13 Months

Once the retention period expires, data is either securely deleted or anonymised so that identification is no longer possible.

8. Your Data Rights

Every hbaji77 member has the following rights regarding their personal information. To exercise any of these rights, contact us at support@hbaji77.click.

Right to Access

You may request a full copy of all personal information hbaji77 holds about you. It will be provided within 30 days of your request.

Right to Rectification

You may request corrections to any inaccurate or incomplete information. Contact support and it will be updated promptly.

Right to Erasure

You may request the deletion of your data. However, information that must be retained to meet legal obligations — such as transaction records — may not be eligible for deletion.

Right to Restrict Processing

You can request that your data be used only for specific purposes — for example, opting out of marketing messages.

Right to Data Portability

You can request an export of your personal data in a machine-readable format (CSV or JSON).

Right to Object

You may object to the use of your information for specific purposes. hbaji77 will give due consideration to any such objection.

9. Protection of Minors' Data

Hbaji77 does not knowingly collect or process the personal information of anyone under the age of 18. Our services are intended strictly for adults.

Date of birth is verified at registration and reconfirmed during the KYC process. If a user registers with a false date of birth and is later found to be a minor:

  • The account will be closed immediately.
  • All collected data will be securely deleted.
  • All transactions will be reviewed and handled in accordance with applicable laws.

If you become aware of a minor using hbaji77, please notify us at support@hbaji77.click. We will take prompt action.

10. Changes to This Privacy Policy

Hbaji77 may update this Privacy Policy when necessary. For significant changes, users will be notified in advance via their registered email or through the platform.

Any updated policy takes effect from its publication date. The date of each version will be clearly displayed at the top of the page.

Current Version

The current version of this Privacy Policy took effect on 1 January 2026. Sections relating to cookies and data retention periods have been updated.

11. Privacy Contact

If you have any questions about this Privacy Policy or wish to exercise your data rights, please reach out through the channels below. hbaji77's privacy team will respond within 72 hours.

Live Chat: Directly from any page on hbaji77.click
Response Time: Typically within 72 hours

Hbaji77's Commitment to Protecting Your Information

Not just words — we're with you every step of the way

Zero-Sale Policy

Hbaji77 never sells your data. Your information is used solely to serve you — not for any third party's benefit.

Explained in Plain English

No complicated legal language — hbaji77 writes all its policies in plain, straightforward terms so every member stays fully informed of their rights.

Your Rights Are Always Active

You may request to view, correct, or delete your data at any time. We commit to responding within 30 days of your request.

Industry-Standard Security

TLS 1.3, AES-256, bcrypt hashing, and ISO 27001-certified data centers — hbaji77 makes no compromises on data security.

Minimal Data Collection

We only collect the information genuinely necessary to provide our services. We do not ask for data we don't need.

24/7 Privacy Support

Have any privacy questions or concerns? Chat with us in Bangla via live chat — our team will assist you right away.

Secure, transparent, and trustworthy — that's what hbaji77 stands for.

Keeping your data safe is our highest priority. Join hbaji77 and enjoy a worry-free experience.

Your Privacy Is Protected — Now Go Enjoy Yourself

Hbaji77 is committed to protecting your information. Play in a safe environment, win bonuses, and enjoy with complete peace of mind.

FAQs

Most frequently asked questions about privacy and account management

hbaji77 lets you suspend or permanently close your account directly from Settings. To take a temporary break, log in to your account, go to Profile Settings, and navigate to the "Responsible Gaming" or "Self-Exclusion" section. From there, you can pause your account for any period between 24 hours and 3 months — during which you will not be able to log in or place bets. To permanently close your account, email support@hbaji77.click or let us know via live chat. Permanent closure requests are processed within 24 hours. If your account holds a valid balance, you will have the opportunity to withdraw it before closure. Please note that your personal data and transaction records will be retained for a period of time for legal reasons — strictly for mandatory compliance purposes and nothing else.

hbaji77's customer support team is available 24/7, seven days a week. The fastest way to reach us is via Live Chat — simply click the chat icon at the bottom right of any page on the website or app, and you'll typically be connected to a Bangla-speaking support agent within 5 minutes. For less urgent matters, you can email us at support@hbaji77.click — responses are sent within 6 hours on business days and within 12 hours on weekends. When submitting a complaint by email, please include your account's registered mobile number in the subject line so we can identify you quickly. For urgent issues involving finances, account security, or privacy, Live Chat is strongly recommended, as immediate action on your account can be taken right away.
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